Support
Use this form for a HerdRanger app problem. The Android app opens this page without attaching diagnostics, device details, server information, prompts, transcripts, agent output, or files.
Before reporting a problem
- Reproduce the issue once only if it is safe.
- Include the screen, action, expected result, actual result, and approximate time.
- For a connection issue, name only the connection type, such as local network or Tailscale—not the address.
- Check the troubleshooting guide for common recovery steps.
Do not submit sensitive server information. Never include passwords, private keys, pairing or recovery codes, server names or addresses, SSH usernames, host fingerprints, backup files or passwords, prompts, transcripts, agent output, terminal output, or unredacted screenshots.